Terms of Service

Last updated: March 30, 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website alltratech.com ("Website") and any software products offered by AlltraTech ("we", "us", "our"). By accessing our Website or purchasing our products, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or purchase our products.

2. Definitions

  • "Product" refers to any software application sold or distributed by AlltraTech.
  • "Customer" or "you" refers to any individual or entity that accesses the Website or purchases a Product.
  • "License" refers to the right granted to you to use a Product under these Terms.
  • "Merchant of Record" refers to the payment processor that handles your transaction and acts as the seller of record for tax and billing purposes.

3. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to purchase our Products. By placing an order, you confirm that you meet this requirement.

4. Orders and Payment

All purchases are processed through our designated Merchant of Record, 'Paddle', which handles payment processing, invoicing, sales tax, and VAT collection on our behalf. By completing a purchase, you also agree to the Merchant of Record's terms of service.

Prices are displayed in the currency indicated at checkout and include or exclude applicable taxes as required by your jurisdiction. We reserve the right to change pricing at any time, but changes will not affect orders already completed.

5. License Grant

Upon successful purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Product for personal or internal business purposes, subject to these Terms.

You may not:

  • Redistribute, sublicense, rent, lease, or lend the Product to third parties.
  • Reverse-engineer, decompile, or disassemble the Product, except where permitted by applicable law.
  • Remove or alter any proprietary notices, labels, or marks on the Product.
  • Use the Product for any unlawful purpose.

6. Right of Withdrawal (EU/EEA Customers)

Under the EU Consumer Rights Directive (2011/83/EU), consumers in the European Union and European Economic Area have a 14-day right of withdrawal from the date of purchase.

However, by downloading or accessing digital content, you acknowledge and consent that you may lose your right of withdrawal once the download or access has begun, in accordance with Article 16(m) of the Directive. You will be informed of this before completing your purchase.

If the digital content has not been downloaded or accessed, you may exercise your right of withdrawal by contacting us at our contact page within 14 days of purchase.

For more details, see our Refund Policy.

7. Intellectual Property

All content on this Website and within our Products — including text, graphics, logos, software code, and documentation — is the property of AlltraTech or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8. Disclaimer of Warranties

Our Products are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by applicable law. We do not warrant that the Product will be uninterrupted, error-free, or free from harmful components.

Nothing in these Terms excludes or limits warranties that cannot be excluded or limited under applicable law, including consumer protection laws in the EU/EEA and other jurisdictions.

9. Limitation of Liability

To the maximum extent permitted by applicable law, AlltraTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Website or Products.

Our total aggregate liability for any claim arising from or related to these Terms or our Products shall not exceed the amount you paid for the Product in question.

This limitation does not apply where prohibited by law, including under mandatory consumer protection laws in the EU/EEA.

10. Data Protection

Your personal data is processed in accordance with our Privacy Notice and applicable data protection laws, including the EU General Data Protection Regulation (GDPR). By using our Website or Products, you acknowledge that you have read our Privacy Notice.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which AlltraTech operates. If you are a consumer in the EU/EEA, you retain the benefit of mandatory provisions of the law of your country of residence.

For consumers in the EU, you may also use the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

We encourage you to contact us first to resolve any disputes amicably.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review these Terms periodically. Continued use of the Website or Products after changes constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Contact

If you have any questions about these Terms, please reach out to us via our Contact page.